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FAQs

Have Questions?

Have Questions?

Are there any commissions or hidden fees?

We keep our pricing transparent. The £500 monthly retainer covers our strategic work and advisory support. If we move into active retail outreach and successfully secure a listing on shelves for your brand, a standard commission on secured placements will apply. We always agree on these terms upfront before making any pitches.

What happens if we want to pause or stop after 3 months?

No hard feelings. The 3-month commitment is there to give the initial strategy and outreach time to show results. After the third month, you can choose to continue on the base retainer, scale up to our custom active-pitching packages, or pause the partnership if you need to adjust your production or logistics.

Can we target specific retail accounts that we already have in mind?

Yes, absolutely. During our initial strategy sessions, we map out your dream retail accounts. We will analyze if your product is a good fit for them, check if we have direct buyer contacts in those specific chains, and align our strategy to target them when you are ready to scale.

Do you help with logistics and UK shipping?

While we don't operate warehouses or delivery trucks ourselves, we audit your logistics setup during the buyer-readiness stage. If you need help with UK warehousing, local distribution, or customs, we can connect you with our trusted logistics partners who specialize in food, drinks, and FMCG.

How do your corporate activations work?

We have direct access to London’s largest office spaces and corporate headquarters. We organize exclusive samplings, product showcases, and interactive pop-ups right inside these offices. It is a powerful way to put your brand directly in front of thousands of professional Londoners, gather real-time feedback, and spark organic word-of-mouth.

Do you help with digital marketplaces like Amazon UK or Ocado?

Yes, absolutely. As a custom add-on, we can fully manage your digital presence. This includes technical store setup, product page optimization, running ad campaigns, and handling the day-to-day sales management on Amazon UK, Ocado, or Holland & Barrett.

Why is there a minimum 3-month commitment for the £500 retainer?

We don't believe in quick, empty promises. Real retail entry takes time. During the first three months, we audit your brand, reach out to our database of retail contacts with initial inquiries, and start arranging product sampling. Waiting for feedback from busy buyers and potential clients is a process, and this period ensures we build a solid, realistic foundation for your launch.

What do we need to provide to get started?

To make the most of our first month, you’ll just need to share your current brand materials, pricing structure, and any product samples you have. If you don't have a polished pitch deck yet, don't worry—reviewing and helping you refine your presentation is exactly what we do during the initial audit.

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